Showing posts with label DIRECTV. Show all posts
Showing posts with label DIRECTV. Show all posts

Sunday, January 18, 2009

Dumbass Customer Service!

I spent my morning swearing at DirecTV! And not just once - 4 different time with 4 different representatives.

My time frame was 8am PST - 12pm PST. By about 11am I was getting antsy.

This morning, I heard the following coming out of the mouths of different "customer service" individuals:

  • "He's only late after 1pm PST because the original call was schedule for 8am-12pm EST." Ummm, DUMBASS, that makes him EVEN MORE LATE, not LESS LATE!!!
  • "We can't get in touch with our technicians in field, only their supervisors." Ummm, DUMBASS, why can't you get the technicians phone number from the supervisor?!?!
  • "We can't give you an on-time credit at 12:48 (even though he was supposed to be there by 1pm) but can at 1:01pm." Ummm, DUMBASS, are you going to make me spend my time calling you back again?????

Customer Service, shmustimer service!

AND. MY. HUSBAND. HAD. THE. NERVE. TO. ASK. WHY. I. WAS. LETTING. THEM. GET. ME. UPSET. ALSO. HE. WENT. ON. TO. ASK. WHAT. GOOD. SWEARING. AT. THESE. PEOPLE. WOULD. DO???? ARGH, MEN!!!!

Of course, now I am watching a clear, beautiful HD picture!